運送政策
SHIPPING POLICY
At Uniquely Yours Designs, we understand the importance of timely and reliable shipping when it comes to delivering your precious items for your little ones. We strive to provide a seamless shipping experience to ensure your satisfaction.
GENERAL INFORMATION
To ensure a smooth delivery, make sure your address is correctly entered during checkout. We're not responsible for lost packages due to incorrect addresses.
We also ship to PO Boxes, and international deliveries won't incur additional duties or taxes.
SHIPPING LOCATIONS
Enjoy free shipping with no minimums to various countries, including the US, Canada, Australia, New Zealand, France, Israel, and more. For order issues, reach out to info@uniquelyyoursdesigns.com.
PROCESSING TIME
Orders are typically processed within 1-3 business days, Monday - Friday, with a 2 pm PT cutoff time each day. Delivery within the US takes an additional 3 to 10 business days. Please note that estimated delivery dates are just that – estimates.
SHIPPING RATES + TIMELINES
Our standard shipping is a gift to you - free for all orders and no minimum. You can anticipate arrival within an estimated delivery time of 6-14 days. Once your order ships, you'll receive an email with tracking information.
For US and international orders, we choose carriers as gracefully as a ballerina! Your final shipping cost and taxes are displayed at checkout, with no additional fees post-purchase.
Enjoy free standard and tracked shipping in 6-14 days, regardless of the order amount.
Returns: If you are located outside of the USA, please contact info@uniquelyyoursdesigns.com for your return authorization number. Please note that all international customers are responsible for shipping charges including duties and taxes. When returning items back to Uniquely Yours Designs, we recommend adding insurance with tracking to ensure your package arrives at our facility.
DELIVERY CLAIMS
If your package hasn't arrived or the tracking shows a delivery you didn't receive, contact us within 10 days. Unfortunately, we don't issue refunds or credits for packages the carrier confirms as delivered.
OUT-OF-STOCK ITEMS
If an item is out of stock in your order, we'll ship the available items and refund the rest promptly.
RESERVED RIGHTS REGARDING SHIPPING
While we aim to accommodate your preferences, we reserve the right to request a common address. We may also refuse or cancel orders due to unusual returns history, potential fraud, or other actions that disrupt the harmony of our ballet.
CANCELLATIONS
Once orders are received, we can't modify them. Orders in transit cannot be canceled but returns or exchanges are welcome within our 30-day return policy.
DELIVERY CLAIMS
If you experience non-delivery or tracking issues, contact us within 10 days to file a claim. Claims may take up to 30 days to process. We are not responsible for packages reported as delivered by the carrier.
PRE-ORDERS
Pre-orders are advance purchases shipped approximately 2-3 weeks post-purchase. We'll do our best to keep you updated on any changes.
For any issues placing your order, reach out to info@uniquelyyoursdesigns.com. We're here to make your shopping experience hassle-free!
Customer Support
If you have any questions or concerns regarding shipping, please do not hesitate to reach out to our dedicated customer support team. You can contact us by phone at +1 (240)-350-8529 or by email at info@uniquelyyoursdesigns.com. Our team is available to assist you and provide any necessary information regarding your shipment.
Thank you for choosing Uniquely Yours Designs. We appreciate your trust in us to deliver high-quality products for your little ones, and we look forward to serving you with exceptional shipping services.